Locals' Passes are valid for a year from the day of purchase and are not refundable. If you normally renew your Locals’ Pass via Direct Debit and would like to cancel it, please let us know before your next renewal date. We will notify you by email (or post if you have requested) about your automatic renewal at least 10 working days in advance of the renewal date, as agreed in the Direct Debit guarantee, and this will include details of how to cancel your Direct Debit if you wish to do so. After this day, pass holders can still cancel with their bank.
Please note that your Locals’ Pass gives you unlimited access to Eden Project for one year from the day of purchase, and this new ticket is only valid for one day.