We highly recommend that all skating aids are pre-booked online, particularly at weekends and during school holidays to avoid disappointment. You will get the option to add skating aids during the booking process, if they are available.
For our penguin aids, the user needs to be able to walk and reach the handle; the maximum height for use is 120cm (approx. 3’11”) without skates on.
Our snowmen aids are exclusively for those who are taller than the 120cm height permitted for penguins, or for those with accessible needs.
Please note, there are no refunds or part-refunds if a skating aid is not used or is only used for part of the session. Bookings are non-refundable. If the skating aid/s are not collected within 20 minutes of the start of the session, we reserve the right to make them available for resale and the reservation will be lost.